Privacy Policy
1. Introduction
At Hawk & Stag Real Estate L.L.C. (“Company,” “we,” “us,” or “our“), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our services, whether through our website, mobile applications, customer service, or other platforms.
By using our services, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us using the details provided in Section 10 – “How to Contact Us?”
2. Sources of Personal Data
We collect personal information from various sources, including but not limited to:
Our Website & Mobile Apps: When you browse, register, or submit inquiries.
Customer Interactions: Emails, calls, WhatsApp messages, and in-person meetings.
Property Inquiries & Sales: When you express interest in or purchase a property.
Events & Promotions: Participation in open houses, exhibitions, or marketing campaigns.
Third-Party Partners: Agents, brokers, developers, and business affiliates.
Publicly Available Data: Social media, professional networks (e.g., LinkedIn), and government records.
This policy does not apply to third-party websites or services linked from our platforms.
3. Information We Collect & How We Use It
3.1 Responding to Your Inquiries
Data Collected: Name, email, phone number, nationality, property preferences.
Purpose: To assist with property searches, schedule viewings, and provide relevant information.
3.2 Property Sales & Leasing
Data Collected: Passport/ID copies, contact details, payment information, tenancy agreements.
Purpose: To process transactions, verify identities, and comply with legal requirements.
3.3 Marketing & Communications
Data Collected: Email, phone number, browsing behavior, preferences.
Purpose: To send property updates, promotions, and market insights (with opt-out options).
3.4 Customer Support & Feedback
Data Collected: Contact details, service requests, call recordings (for quality assurance).
Purpose: To resolve complaints, improve services, and maintain records.
3.5 Legal & Security Compliance
Data Collected: Transaction records, identity verification, fraud prevention data.
Purpose: To comply with UAE laws, prevent fraud, and protect against financial risks.
3.6 Website Analytics & Cookies
Data Collected: IP address, browser type, device information, cookies.
Purpose: To enhance user experience, analyze trends, and optimize our website.
4. How to Opt Out
You can unsubscribe from marketing communications at any time by:
Clicking “Unsubscribe” in emails.
Replying “STOP” to SMS messages.
Adjusting preferences in our mobile apps.
Contacting us directly via Section 10.
5. Sharing Your Information
We may disclose your data to:
Agents & Brokers: To facilitate property transactions.
Legal & Regulatory Authorities: When required by UAE law.
Service Providers: Payment processors, IT support, marketing agencies.
Business Partners: Banks, developers, or investors in joint projects.
We ensure all third parties adhere to strict confidentiality agreements.
6. Data Retention & Security
We retain personal data only as long as necessary (e.g., for legal, tax, or contractual reasons).
Security measures include encryption, secure servers, and restricted access.
7. Your Rights
Depending on applicable laws, you may have the right to:
✔ Access your personal data.
✔ Correct inaccurate information.
✔ Delete data (where permissible).
✔ Restrict or object to processing.
✔ Withdraw consent for marketing.
To exercise these rights, contact us via Section 10.
8. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised “Last Updated” date.
9. How to Contact Us
For privacy-related inquiries, contact:
Hawk & Stag Real Estate L.L.C.
📧 Email:
sales@hawkandstagrealestate.com
customerservice@hawkandstagrealestate.com
📞 Phone:
+971 56 205 7604
+971 58 566 4987
+971 54 702 5899
📍 Address: perfect vision business centre